Understanding and navigating the insurance process for medical-grade wigs can be overwhelming, but we're committed to providing guidance every step of the way.

Here's a comprehensive walkthrough of the process:

Step 1: Obtain a Medical Diagnosis

Begin by obtaining a clear medical diagnosis from your dermatologist or physician. It should specify a medical condition like alopecia or cancer that has led to hair loss.

Step 2: Obtain a Prescription for a Cranial Prosthesis

Your doctor will need to provide a prescription for a cranial prosthesis. It's crucial for the prescription to explicitly use 'cranial prosthesis', as the term 'wig' may not be recognized by some insurance companies.

Step 3: Schedule a Consultation with a Cranial Prosthesis Specialist

Next, book an appointment with our cranial prosthesis specialist for a personalized fitting of your medical wig. At this stage, we can provide you with a cost estimate.

Step 4: Claim Submission

Post receiving your cranial prosthesis, we'll provide an itemized receipt and necessary documents for your insurance claim. The receipt includes a medical code identifying the item as a cranial prosthesis, not a cosmetic wig.

Step 5: Follow-Up on Your Claim

Follow up with your insurance company after your claim submission to verify receipt and to inquire about the claim's status. As each insurance company has distinct processes, it's essential to understand the specific requirements of your policy.

Remember that although most insurance companies cover a significant part of the cranial prosthesis costs, it can differ based on your specific insurance plan. We recommend contacting your insurance provider for precise details about your coverage before your consultation.

Should you have any questions or require assistance during this process, don't hesitate to reach out to us. We're here to support you throughout your journey.